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New Pearl Harbor USS Arizona Memorial Shuttle Boat Queueing Service

The Pacific Historic Parks is pleased to announce the new visitor queuing system for the USS Arizona Memorial Shuttle Boat at the Pearl Harbor National Memorial.

Guests seeking to visit the USS Arizona Memorial and who have been unable to secure advance reservations for the shuttle boat ride on may now register at one of the six (6) new queueing stations near the Narrated Tours Desk just inside the courtyard for their shuttle boat ride to the memorial. How It Works; The new system is free and allows visitors to sign up by entering the name of their party, the number of people in the party (up to six per phone), and their phone number. The visitors will receive a text message when invited to the standby line at the theater. Once in the line, the National Park Service (NPS) Rangers will call them forward as empty seats on the shuttle boats become available. Once the guests get to the theater line, they will use the QR code provided on their phone to scan in, similar to boarding an airplane at the airport. Visitors without a mobile phone or who cannot receive text messages may sign up at the kiosks and then check one of several monitors in the park to see when they have been invited to the line. When they arrive at the check-in point at the theater they will need to inform the NPS Ranger of their queueing number and will be manually checked in by the Ranger. Special Benefits; A very special feature is that guests will be allowed to request up to two (2) extensions, either 15 or 30 minutes each time when they receive their text message to go to the standby line. This will allow visitors on tour in Pearl Harbor to finish up and return to the line without starting all over. The new system offers numerous benefits to improve our visitor's experience and allow them to get the most out of their visit to Pearl Harbor. This eliminates them from standing in the hot sun and long lines, sometimes three hours in length, while simultaneously giving them time to explore, learn, and appreciate the extraordinary history of the Pearl Harbor National Park and USS Arizona Memorial. This new service is fully funded by the Pacific Historic Parks 501C(3) and made possible by the tremendous support of our visitor industry, Hawaii residents, donors, and selfless volunteers.